FREQUENTLY ASKED QUESTIONS
Where is the retreat located? Jungle Warriors Muay Thai retreat and Cuerpo Puro, Pura Vida Fitness Reteat is located at Encanta La Vida Jungle Resort in Matapalo, Costa Rica! This is a 40 minute drive away from Puerto Jimenez, Costa Rica located on tip of the Osa Peninsula.
What happens after I place my deposit? Once you submit your non-refundable deposit, you will be sent a welcome email within 24-48 hours. The email will include more detailed information about your accommadation, a liability waiver to fill out and a questoinnaire that helps us get a better understanding of the group we're going to be with for a week!
What is your cancellation and refund policy? Fees are determined by the following schedule: If cancelled outside of 75 days (by May 1, 2023) we offer a full refund minus the non-refundable deposit cost for the room. If cancelled within 75 days there is no refund. In the case of a serious life event (injury, death in the family, sickness) or COVID 19 restrictions we offer a full refund minus the deposit. The deposit can be credited for another retreat date valid up to 1 year. Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early. If you decide to cancel for your own reasons, We will gladly transfer your payments made as a gift to another guest, if you choose to do so.
If I have a guest/friend who wants to come, do they have to participate? No - If you have a guest joining you and they are more interested in soaking up the sun by the pool all day rather than training, no worries! The more the merrier - reach out to us directly and we can arranage a seperate pricing for your additional ticket.
Do you offer discounts for groups? Of couse! Our discounts are already calculated and added to the accommadation page. Each individual ticket price can receive up to $400 off!
What do I pack? We recommend packing for the weather - hot and humid during the day with a cool ocean breeze and rainy at times. Pack light beathable clothing, a light jacket, raincoat, running shoes, hiking boots, bathing suit, comfortable wear. Depending on what retreat you are joining, pack the appropriate gear needed.
What's included in my ticket? In addition to your daily training program (Muay Thai or Fitness Program), your ticket includes 3 meals a day + a smoothie, full accommadation, ground transportation from Puerto Jimenez to Encanta La Vida, a special edition Tank Top, Group Excursions to the local waterfalls, Night Hikes, Beach/Jungle Jogs, Access to the pool and more.
I'm new to Muay Thai... can I join? 100%! We pride ourselves on our curriculum and teaching methods that are simple enough for those just starting out their Muay Thai journey but techincal enough for advanced practitioners who have been training for years. You will work on a progressive concept throughout the week, allowing you to develop your skill set in every way possible.
Are flights included in my ticket? No, flights are NOT included in your ticket. You will need an international ticket into San Jose, Costa Rica and a domestic flight to Puerto Jimenez, Costa Rica (where we will pick you up from). We are more than happy to help you search for flights, please just let us know upon booking.
Are there payment plans available? We do offer payment plans after you initial deposit is made, yes! After placing your deposit, we will work personally with you to develop monthly, bi-monthly or lump sum payments. All payments must be received by May 16, 2023.
Can you accommadate any dietary restrictions? Absolutely! We can accommadate any gluten free, vegan, vegetarian or pescatarian diets.